Policy & Procedure Manual
This manual serves as the foundational rulebook for all YelaoShr 1:1 Centers. It establishes the mandatory legal, ethical, and organizational standards that Center Managers and staff must adhere to.
This manual ensures compliance and safeguards the reputation and legal standing of the YelaoShr Education Group.
Center Operations Manual
This manual is the definitive, step-by-step guide for the efficient, standardized, and high-quality operation management of a YelaoShr 1:1 Learning Center.
This manual is critical for Center Managers to streamline day-to-day operations and deliver a seamless experience to students and parents, protecting both profitability and the brand's reputation for quality.
Center Quality Manual
The manual is the definitive guide for guaranteeing the YelaoShr educational promise.
It mandates operational standards for the three critical pillars: the non-negotiable execution of the proprietary One-on-One Trilingual Learning Model; the detailed Job Descriptions and Manpower Planning for all center roles (Manager, TL, Buddy, and Teachers); and the complete Teacher Training Cycle. By standardizing these elements, this manual ensures consistent quality, optimal staffing, and the maximal achievement of student learning outcomes.
It mandates operational standards for the three critical pillars: the non-negotiable execution of the proprietary One-on-One Trilingual Learning Model; the detailed Job Descriptions and Manpower Planning for all center roles (Manager, TL, Buddy, and Teachers); and the complete Teacher Training Cycle. By standardizing these elements, this manual ensures consistent quality, optimal staffing, and the maximal achievement of student learning outcomes.